Frequently Asked Questions

Boutique Hotel Zilversluis is a small-scale boutique hotel at the harbor in the municipality of Zilversluis, province of Zeeland. It offers rooms, breakfast, hotel amenities, business services, and help with nearby sights and activities.

The hotel is suitable for couples, business travelers, and families. Couples can request quiet rooms or harbor views, business guests can use fast Wi-Fi, desks, and a meeting room, and families can book family rooms and child-friendly options.

Choose a room type and dates, then send a request by email or via the contact form. For urgent or same-day requests, call the hotel. You will receive confirmation within 24 hours with the total price and conditions.

Include your dates, number of guests, adults and children with ages, preferred room type, dietary requirements, late arrival needs, baby cot request, and invoice details if applicable.

Yes, same-day bookings are possible by phone. After 18:00, same-day confirmation is only possible by phone.

Standard booking requests receive a confirmation within 24 hours. The confirmation includes the total price and booking conditions.

All rooms include high-speed Wi-Fi of approximately 300 Mbps, individually controlled air conditioning and heating, Smart TV, safe, coffee and tea facilities, hairdryer, premium bed linen, daily cleaning, and black-out curtains. Rooms have a walk-in rain shower, while the Suite also has a bathtub.

Yes, room rates are per room per night in EUR and include 9% VAT. City tax is not included.

City tax is €3.00 per person per night. It is not included in the room price.

Low season is 8 January to 31 March. Shoulder season is 1 April to 14 June and 16 September to 30 November. High season is 15 June to 15 September, plus holidays and event days.

Yes, non-refundable rates are available in limited supply. These rates cannot be cancelled, changed, or refunded.

Promotions, if available, can be checked via the contact page. Non-refundable rates may also be available in limited supply.

Flexible rates can be cancelled free of charge up to 48 hours before arrival, local time Europe/Amsterdam. After that, 1 night of the booked rate is charged.

A no-show means no arrival and no message before 08:00 on the day after scheduled arrival. In that case, the full first night is charged.

Changes are possible based on availability. A rate difference may apply.

Different conditions may apply from 5 rooms. The hotel asks group or business guests to contact them for details.

The hotel may place a pre-authorization for the first night as a guarantee, especially for flexible rates or late arrival. It is released immediately after check-out, and banks often return it within 3 to 7 business days.

The hotel accepts debit card, Visa, Mastercard, American Express, and contactless payments. Cash is possible up to €250.00 if you bring the exact amount.

Yes, an invoice in a company name is possible. Provide the company name, address, VAT details, and Chamber of Commerce number with your request.

Check-in is from 15:00 to 20:00. Late check-in is available on request with key safe instructions and a PIN code.

Request key safe instructions before 20:00. After 22:00, the phone number provides instructions and the hotel calls back.

Check-out is until 11:00. Free luggage storage is available on the day of arrival and departure from 07:00 to 20:00.

Yes, late check-out is possible based on availability. It costs €15.00 until 13:00 and €30.00 until 15:00.

Reception is open daily from 07:00 to 22:00. The hotel is reachable by phone 24/7.

Reception speaks Dutch, English, and German. These languages are available by phone and in writing.

Yes, a valid ID is required. The main booker must be 18 years or older.

Breakfast is optional and not included in the room price. It costs €14.50 per person, or €9.50 for children aged 4 to 11.

Breakfast is served Monday to Friday from 07:00 to 10:30. On Saturday and Sunday, it is served from 08:00 to 11:00.

Yes, report your wishes 24 hours in advance. The hotel prepares separately and prevents cross-contamination where possible.

Yes, non-guests are welcome at the bar within capacity limits.

Yes, rooms on the patio side are the quietest. You can request this when making your reservation.

The Suite has a panorama view. Deluxe rooms with harbor view are also available.

Extra beds are not possible in Cosy, Deluxe, or Suite rooms. The Family Room has a 140 × 190 cm sofa bed.

Only dogs up to 15 kg are allowed in select rooms. The fee is €15.00 per night, with a €50.00 deposit, and dogs are not allowed in the breakfast room or Suite.

Yes, the maximum is 1 dog up to 15 kg per room. Pets are not allowed in the Suite or breakfast room.

Quiet hours are from 22:00 to 07:00. The hotel is non-smoking, and external alcohol or meals are allowed in rooms but not in the lounge.

Yes, visitors are allowed until 22:00. They must register at reception.

Yes, free high-speed Wi-Fi of approximately 300 Mbps is available in rooms, the lounge, and the meeting room. The guest network is Zilversluis-Guest and uses WPA2 encryption.

Yes, the lounge can be used as a quiet work zone during daytime hours. Power outlets, USB-C, and high-speed Wi-Fi are available.

Yes, printing and scanning are available on request at reception. Sample rates are €0.20 for black-and-white A4 printing, €0.50 for color A4 printing, and scanning is free.

Yes, HDMI and USB-C adapters are available for rent. A €10.00 deposit applies.

Yes, the hotel has an approximately 18 m² boardroom for up to 8 people. It has daylight, air conditioning, blackout options, high-speed Wi-Fi, a 55-inch screen with HDMI and USB-C, a whiteboard, markers, and a speakerphone.

The meeting room is available daily on request between 08:00 and 20:00. It must be reserved in advance.

The meeting room costs €35.00 per hour, €95.00 for a half day, or €165.00 for a full day. Coffee, tea, and water cost €6.50 per person.

The meeting room can be booked via the contact page. Confirmation is provided within 24 hours, and bookings for the next working day must be made by 17:00 at the latest.

Yes, the meeting room is available to hotel guests and external companies. External users must register upon arrival.

Meeting room cancellation is free up to 48 hours before the start. After that, 50% of the room hire is charged, and no-shows are charged 100%.

Yes, video conferencing is possible using the speakerphone and 55-inch screen with HDMI or USB-C. You need to bring your own laptop.

Parking is available at Garage Kadehof, approximately 200 meters from the hotel. Level -1, spaces 12 to 24 are closest to the elevators.

Garage Kadehof has a maximum height of 2.05 meters. The indicative price is €18.00 per 24 hours, with a €4.00 hotel discount.

Yes, Garage Kadehof has 4 Type-2 AC charging points. They provide 11 kW charging and can be used with common cards and contactless payment.

Often yes, last-minute bike rental is possible. On weekends, the hotel recommends booking in advance, and rain ponchos are available.

The entrance is step-free, with a mobile ramp available on request. Ground-floor door widths are at least 80 cm, there is an accessible toilet on the ground floor, but upper floors and elevator access are limited.

Bathrooms have a walk-in shower with a low step. The knowledge base states there is no fully adapted bathroom.

Yes, service dogs are welcome. The hotel asks guests to notify them in advance.

Nearby highlights include the harbor promenade, Market square, galleries, Maritime Museum, and outdoor routes. Most highlights are within 1 kilometer of the hotel.

Yes, nearby options within about a 10-minute walk include the harbor promenade, Market square, and galleries.

Outdoor routes include the 15 km Dike route, 8 km Forest edge path, and 25 km Polder tour. GPX and PDF route files are available at reception.

Yes, rainproof options include the Maritime Museum, the hotel lounge with fireplace, and indoor studio route locations along the quay during the monthly weekend studio route.

Child-friendly options include the play area on the Forest edge path, fountains at Market square, and a mini cruise.

Walking and cycling do not require reservations. A cruise is recommended to reserve in good weather or on weekends, while museums are usually walk-in.

Pets are allowed on a leash on the harbor promenade and outdoor routes. Museums and the city tower do not allow pets except service dogs, and small dogs may be possible on boat trips if arranged in advance.

The harbor promenade and museum are wheelchair accessible, though there may be some cobblestones outside. The city tower is not wheelchair accessible, and boat trips are available on request with guidance.

The city tower and cruise may close during hard rain or storms. The hotel recommends choosing the museum or hotel lounge instead and asking reception for the current status.

GPX and PDF route files are available at reception. Staff can print them, email them, or help set them up on your phone.

For reservations or activity help, contact reception by phone at +31 (0)123 456 789 or by email at info@zilversluis.com. The hotel also accepts standard booking requests via the contact form.

Boutique Hotel Zilversluis is located at Kade 7, 1234 AB Zilversluis, Netherlands. The hotel is on the waterfront in the historic center.

Zilversluis Station is approximately 800 meters from the hotel. The walk takes about 10 minutes via Havenstraat.

Amsterdam Schiphol is approximately 60 minutes away by train with 1 transfer. By car, the journey is approximately 55 to 75 minutes depending on traffic.

Yes, there is a bus stop approximately 400 meters from the hotel. During the day, buses toward the center and station run every 10 to 15 minutes.

Cosy rooms start from €109, Deluxe rooms from €149, and Suites from €199. Family Room prices are available on request.

Cosy rooms have a Queen bed of 160 × 200 cm. Deluxe rooms and Suites have a King bed of 180 × 200 cm, while Family Rooms have a Queen bed plus a sofa bed.

Connecting rooms with an internal door are available on request. Availability is limited.

The bar and lounge are open daily from 16:00 to 23:00. The space has a quay view and a quiet reading corner with a fireplace.

The bar serves regional wines and beers, coffee, tea, soft drinks, snack platters, and small snacks. Indicative prices include €6.00 for a glass of wine, €4.50 for a specialty beer, and €12.00 for a snack platter.

Yes, reception is happy to call restaurants for guests. The answer is usually available within 15 minutes.

The director of Boutique Hotel Zilversluis is Robin Bunnik.

Boutique Hotel Zilversluis has 18 rooms. Room sizes range from 18 to 32 m².

Cosy, Deluxe, and Suite rooms each sleep 2 adults. The Family Room sleeps 2 adults plus 1 to 2 children.

A reservation is not required for the bar and lounge. Groups are asked to contact the hotel in advance, and non-guests are welcome with a maximum of 4 external guests per table.

Yes, attachments can be emailed. The hotel accepts PDF and JPG attachments by email.

Email responses are usually sent within 6 hours between 07:00 and 22:00. The hotel states that it always responds within 24 hours.

Payment is made at check-in or via pre-authorization. The confirmation you receive includes the total price and conditions.

Yes, Kadehof Parking Garage offers 24/7 entry and exit. It is approximately 200 meters from the hotel.

You can open the hotel address in Google Maps or OpenStreetMap. The address is Kade 7, 1234 AB Zilversluis, Netherlands.

Yes, reception can help with cruise tickets and current market dates. Reception can also provide GPX and PDF route files by print or email.

For urgent cases after 22:00, call +020214568 and follow the instructions. The hotel usually calls back within 15 minutes.

The bar and lounge offer approximately 18 seats, feature a quay view, and include a quiet reading corner with a fireplace.

You can reach Boutique Hotel Zilversluis by phone at +020214568.

Yes. Luggage can be stored free of charge on the day of arrival and on the day of departure between 07:00 and 20:00.

No. Boutique Hotel Zilversluis is a fully non-smoking hotel.

Yes. Rain ponchos are available for guests who rent bikes, and the hotel recommends reserving bikes in advance on busy weekends.

Level −1, spaces 12–24 in Garage Kadehof are the nearest to the elevators and are a short walk from the hotel.

The garage offers 4 AC Type-2 charging points with a power output of 11 kW, payable with common charge cards or contactless methods.